Welcome to Aadarsh Welding Machines. Aadarsh Welding Machines is a brand owned and operated by D K Industries, registered in Rajkot, Gujarat, India. We value your trust and our aim is to provide high-quality welding machines, welding tools, welding accessories, welding machine spare parts and Welder safety products including support after and before sales service. But still because of any reason If you're not satisfied with your purchase, we're here to help you with our best support.

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 Shipping Policy

 

 

1. Order Processing

• Orders are processed within 1 to 2 working days after payment received.

• Orders placed on weekends or holidays will be processed on the next working day.

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2. Shipping Methods & Delivery Timelines

After received payment required 1 to 2 working days for handling and 3 to 5 working days for transit, however delivery timelines may vary based on location, courier delays, or unforeseen circumstances.

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3. Order Tracking

• You’ll receive a tracking link via email or SMS once your order is shipped.

• You can also track your order from the “My Orders” section on our website.

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4. Shipping Coverage

• We deliver to all major cities and towns across India.

• For remote areas, delivery may take longer or require alternate arrangements.

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5. Shipping Delays

• While we aim for timely delivery, delays may occur due to:

• Weather disruptions

• Courier issues

• High-demand periods (festivals, sales)

• Unforeseen Circumstances

If your order is delayed beyond the expected timeframe, please contact us for assistance.

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6. Lost or Damaged Shipments​

• Notify us as early as possible within 24 to 48 hours at dksteelindia4415@gmail.com or call on +91 99789 00128

• We’ll initiate a replacement or refund after verification

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7. International Shipping

• Currently, we do not offer international shipping.

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Replace, Return and Refund Policy

 

 

1. Eligibility for Returns

• Contact our support team at dksteelindia4415@gmail.com or call on +91 99789 00128 within 7 days of receiving the product’s with your order number and reason for return. But Notify us with photos and videos as early as possible within 48 hours in case of you received damaged, defective or wrong products delivered.

       Products must be:

• Unused and in original condition

• Packed in original packaging with all accessories/manuals

• Free from physical damage or signs of use

Note: Customers are responsible for return shipping costs, unless the item is defective or incorrect.

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2. Replace/Exchange Damaged, Defective or Wrong Products 🔄

• Notify us within 48 hours of delivery If your product arrives damaged, defective or wrong.

• Share photos and videos of the damaged, defective or wrong products.

• Once we receive and inspect the returned products, We’ll arrange a replacement or refund at no extra cost within 5 to 7 working days.

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3. Non-Returnable Items 🚫

• Customized or special-order products

• Items marked as “Final Sale”

• Opened accessories or consumables

 

4. Return Process

• Contact our support team at dksteelindia4415@gmail.com or call on +91 99789 00128 within 7 working days of receiving the product with your order number and reason for return.

• Our team will respond within 24–48 hours and will verify your request to issue a Return Authorization.

• Ship the product to the address provided in the return instructions. Unauthorized returns may not be accepted.

• Once we receive and inspect the returned products, We’ll notify you of the approval status.

• Your refund will be processed within 5 to 7 working days.

• Refunds are issued to the original payment method only.

• We do not offer cash refunds or store credit.

 

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Dispute Resolution ⚖️

In case of any dispute or disagreement regarding a purchase, return, or refund, we encourage customers to first contact us directly to our management by calling on +91 99789 00128 or send an email with details on dksteelindia4415@gmail.com to seek a fair and amicable resolution.

If a resolution cannot be reached through direct communication, the matter shall be governed by the laws of India, and subject to the jurisdiction of the courts located in Rajkot, Gujarat.